Shipping policy

Shipping Policy

Thank you for shopping with zajé. Below is everything you need to know about how we ship your order.

Order Processing

All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has been dispatched.

Domestic Shipping (Australia)

We offer free standard shipping on all orders within Australia. Estimated delivery time is 3–7 business days depending on your location.

International Shipping

We ship internationally to selected countries. International shipping rates are calculated at checkout based on your location. Estimated delivery time is 10–20 business days. Please note that customers are responsible for any customs duties, taxes, or import fees that may apply upon delivery in your country.

Tracking Your Order

Once your order has been dispatched, you will receive an email with a tracking number so you can follow your package every step of the way.

Questions?

If you have any questions about your shipment, please contact us at ssi.shehan@gmail.com and we'll be happy to help.